How to get support

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Joined: Wed Apr 08, 2020 8:33 pm

How to get support

Post by Broadcastre »

Hi everyone,

This topic is about how to get tech support.

There are two ways so far:

1. Email support
This is the email way to get support.
Send an email at You will get an automated reply saying that the email had been received. After that, you will get a reply from a support person.

2. Post a topic in the "Support" forum
This is a way to send support requests in a forum.
Create a topic on the support forum, stating your problem, and someone will likely reply.

Why hasn't someone replied to my support request???
There may be a few reasons
1. Your request wasn't detailed enough
2. You were demanding for help, instead of asking.
There may be other reasons.

What should I do when my support request was resolved?

Please lock your topic, you can do this by clicking the hammer icon below the topic.

Thank you
Last edited by Dracula on Wed Nov 11, 2020 3:31 pm, edited 1 time in total.
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